LabCloud

Context

I founded LabCloud in 2015 to bring diagnostic laboratory workflows into one platform. Laboratories were working with paper registers and WhatsApp; the product covered sample intake through report delivery and included a patient-facing results portal.

This was operational software. The engineering problem and the commercial problem were connected: the platform needed to fit the way laboratories actually worked.

My responsibility

I led development, recruited a CTO, and owned product and commercial direction. This was a leadership role with a technical team, not a claim that I wrote every part of the platform myself.

I also sold the product into working laboratories. That responsibility connected customer conversations to product decisions and kept the work focused on a usable system rather than a feature list.

What we built

The platform brought together:

• Sample and test workflows, from intake through laboratory processing.
• Report delivery, as part of the same operational workflow.
• A patient portal, allowing patients to retrieve their results without returning to collect a printout.

The product boundary followed the laboratory workflow. The portal extended it to patients, making report access part of the service rather than a separate manual handoff.

Engineering and product judgment

Leading development while owning the commercial relationship required clear decisions about what the product needed to do for a working laboratory. Recruiting a CTO also meant building technical leadership into the company rather than keeping every responsibility with the founder.

The experience is relevant inside a product team: understand the users' work, agree on the product boundary, and connect delivery decisions to operational requirements.

Outcome and acquisition

LabCloud was sold into 30+ operational laboratories before acquisition. I sold the company at the end of 2019.

It continues as HealthCloud, with 70+ clients under its new owners. That later figure belongs to HealthCloud's operation; it is not the client count at my exit or a claim about my current involvement.

Visit HealthCloud.

The case-study cover shows HealthCloud, the platform's successor under the new owners, rather than a historical screenshot of LabCloud.

What this brings to a team

LabCloud demonstrates technical leadership alongside product ownership and customer understanding. I have worked through the full lifecycle of a software business: identifying a workflow, leading its implementation, supporting adoption, and taking the company to acquisition.